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  •  Eco-friendly products
  • Over 100 years experience
  •  A B2B | B2C company
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Delivery

W.F. Denny use different delivery methods based on the total weight & volume of each order.


Orders below pallet quantities will be dispatched by our nominated parcel carrier, they aim to deliver all consignments within 2 working days of dispatch (excludes weekends and bank holidays), and in our experience, approximately 98% of orders reach their destination within this time, most will be delivered next day. For this delivery option we charge £5.96 +VAT.

Orders for pallet quantities or very heavy orders will be sent through our pallet courier. Orders are sent by pallet at our discretion and no additional delivery charge applies after the standard £5.96 +VAT charge.

Courier delivery times are between 0800am and 1800pm and ALL parcels will need a signature. Should you need to go out during this time, please leave a note giving the driver directions (a friend or neighbour) where he may deliver your parcels AND obtain a signature in your absence.


NOTE

Parcels being delivered by courier will be returned to the local depot and submitted for re-delivery the next day if no-one is available to sign for them. If your delivery has not arrived within 48 hours, please contact us and we will advise you of your parcel consignment number, as well as pursuing it on your behalf. Under the new e-commerce directive concerning distance selling, we now give you the option to return your goods unopened within 7 days for a full refund.


IMPORTANT!

We only deliver to UK mainland postcodes. Due to our carriers now charging us a premium for deliveries to Northern Ireland and Scottish Highlands & Islands, we have had to make certain changes to the way we charge our customers.

The amendments are as follows :-

All of England, Wales, and most of Mainland Scotland is charged at £5.96 + VAT Ireland has a flat rate of £25.00 + VAT The following postcode exceptions are charged at £20.00 + VAT

AB36 to 38
AB55 to 56
FK17 to 21
IV1 to 39
IV52 to 54
IV63
KW1 to 14
PA21 to 40
PH19 to 26
PH30 to 41
PH49 to 50
PO30-41
HS1 to 9
IV40 to 51
IV55 to 56
KA27 to 28
KW15 to 17
PA20
PA41 to 49
PA60 to 78
PH42 to 44
ZE1 to 3
GY1 to 10
JE1 to 5
IM1 to 99
TR1 to 27
BT1 to 94

 

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